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10px);overflow-y:auto;overflow-x:hidden;max-height:calc(100vh - 290px);max-height:calc(100dvh - 290px)}.board .column{background:var(--panel-2);border:1px solid var(--border);border-radius:14px;padding:10px;width:auto;min-width:0;min-height:200px;display:flex;flex-direction:column;gap:8px;max-height:calc(100vh - 230px);max-height:calc(100dvh - 230px)}.column-list{display:flex;flex-direction:column;gap:var(--ticket-card-gap, 10px);padding-top:6px;overflow-y:auto;overflow-x:hidden;flex:1 1 auto;min-height:0;scrollbar-width:thin;scrollbar-color:transparent transparent}.column-dropzone{display:flex;flex-direction:column;gap:var(--ticket-card-gap, 10px);min-height:100%;flex:1 1 auto}.inbox-dropzone{display:flex;flex-direction:column;gap:var(--ticket-card-gap, 10px);min-height:100%}.column:not(.column--drop-denied) .board-drag-ghost,.column:not(.column--drop-denied) .sortable-ghost,.inbox-dropzone:not(.column--drop-denied) .board-drag-ghost{box-sizing:border-box!important;opacity:1!important;background:color-mix(in srgb,var(--primary) 26%,var(--panel) 74%)!important;border-radius:12px!important;outline:2px solid color-mix(in srgb,var(--primary) 65%,transparent)!important;outline-offset:0;box-shadow:0 0 0 3px color-mix(in srgb,var(--primary) 32%,transparent),0 12px 28px #6366f147!important}.column:not(.column--drop-denied) .board-drag-ghost .ticket-card,.column:not(.column--drop-denied) .sortable-ghost .ticket-card,.inbox-dropzone:not(.column--drop-denied) .board-drag-ghost .ticket-card{opacity:.35}html[data-theme=light] .column:not(.column--drop-denied) .board-drag-ghost,html[data-theme=light] .inbox-dropzone:not(.column--drop-denied) .board-drag-ghost{background:color-mix(in srgb,var(--primary) 16%,#fff 84%)!important;box-shadow:0 0 0 3px color-mix(in srgb,var(--primary) 22%,transparent),0 10px 24px #6366f12e!important}@media (prefers-reduced-motion: reduce){.column:not(.column--drop-denied) 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#ef4444;--ticket-accent-header: color-mix(in srgb, #ef4444 78%, var(--panel-2));--ticket-accent-text: #7f1d1d;opacity:1!important;background:color-mix(in srgb,#ef4444 18%,var(--panel) 82%)!important;border-color:color-mix(in srgb,#ef4444 55%,var(--border) 45%)!important;border-top-color:#ef4444!important;outline:2px solid color-mix(in srgb,#ef4444 70%,transparent)!important;outline-offset:0;box-shadow:0 0 0 3px color-mix(in srgb,#ef4444 22%,transparent),0 10px 24px #ef444433!important}.ticket-card--drag-ghost-denied .ticket-card__accent{background:linear-gradient(180deg,color-mix(in srgb,#ef4444 78%,var(--panel-2)),color-mix(in srgb,#ef4444 52%,var(--panel-2)) 55%,color-mix(in srgb,#ef4444 30%,var(--panel-2)))!important}.ticket-card--drag-ghost-denied .ticket-card__customer-name,.ticket-card--drag-ghost-denied .ticket-card__comment-badge{color:#7f1d1d!important}html[data-theme=light] .board-drag-ghost--denied .ticket-card,html[data-theme=light] 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var(--border);border-radius:14px;background:var(--panel);display:flex;flex-direction:column;gap:8px}.archive-skeleton__mobile-top{display:flex;justify-content:space-between;align-items:center;gap:8px}.archive-skeleton__id{height:12px;width:36px}.archive-skeleton__badges{display:flex;gap:6px}.archive-skeleton__badge{height:20px;width:48px;border-radius:999px}.archive-skeleton__title{height:16px;width:88%}.archive-skeleton__line{height:12px;width:70%}.archive-skeleton__line--short{width:55%}.archive-skeleton__meta{height:11px;width:100%;margin-top:4px}@media (max-width: 900px){.archive-skeleton__desktop{display:none!important}.archive-skeleton__mobile{display:flex}}.media-pool-skeleton__nav{display:flex;flex-direction:column;gap:8px;padding:4px 0}.media-pool-skeleton__nav-row{display:flex;align-items:center;gap:8px}.media-pool-skeleton__nav-icon{width:18px;height:18px;border-radius:4px;flex-shrink:0}.media-pool-skeleton__nav-line{height:12px;flex:1;min-width:0}.media-pool-skeleton__nav-count{width:22px;height:12px;flex-shrink:0}.media-pool-skeleton__heading{height:22px;width:42%;margin-bottom:12px}.media-pool-skeleton__toolbar{height:38px;width:100%;max-width:520px;margin-bottom:16px;border-radius:10px}.media-pool-skeleton__grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:12px}.media-pool-skeleton__tile{border:1px solid var(--border);border-radius:12px;padding:12px;background:var(--panel);display:flex;flex-direction:column;align-items:center;gap:8px;pointer-events:none}.media-pool-skeleton__thumb{width:100%;max-width:80px;height:64px;border-radius:6px}.media-pool-skeleton__name{height:12px;width:85%}.media-pool-skeleton__size{height:10px;width:45%}.chat-messages-skeleton{display:flex;flex-direction:column;gap:10px;padding:4px 2px;pointer-events:none}.chat-bubble-skeleton{max-width:min(85%,420px);padding:10px 12px;border-radius:14px;border:1px solid var(--border);background:var(--panel);display:flex;flex-direction:column;gap:8px}.chat-messages-skeleton--app .chat-bubble-skeleton--customer{align-self:flex-start;border-left:3px solid color-mix(in srgb,#0ea5e9 40%,var(--border))}.chat-messages-skeleton--app .chat-bubble-skeleton--team{align-self:flex-end;border-right:3px solid color-mix(in srgb,var(--primary) 45%,var(--border));background:color-mix(in srgb,var(--primary) 10%,var(--panel))}.chat-messages-skeleton--portal .chat-bubble-skeleton--team{align-self:flex-start;border-left:3px solid color-mix(in srgb,var(--primary) 45%,var(--border));background:color-mix(in srgb,var(--primary) 10%,var(--panel))}.chat-messages-skeleton--portal .chat-bubble-skeleton--customer{align-self:flex-end;border-right:3px solid color-mix(in srgb,#0ea5e9 40%,var(--border));background:color-mix(in srgb,#0ea5e9 8%,var(--panel))}.chat-bubble-skeleton__head{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.chat-messages-skeleton--app .chat-bubble-skeleton--team .chat-bubble-skeleton__head,.chat-messages-skeleton--portal .chat-bubble-skeleton--customer .chat-bubble-skeleton__head{flex-direction:row-reverse}.chat-bubble-skeleton__author{height:12px;width:72px}.chat-bubble-skeleton__time{height:10px;width:52px}.chat-bubble-skeleton__line{height:12px;width:100%}.chat-bubble-skeleton__line--short{width:58%}